In a Challenging COVID-19 Climate, Businesses Get By With a Little Help From Bots

COVID-19 has rapidly and irrevocably reshaped the global business climate. Virtually overnight, restaurants and bars have shuttered their doors to customers, transitioning to delivery and take-out models. Offices have closed, as entire workforces telecommute from home. Manufacturers of much-needed supplies from cleaning products to masks are overwhelmed by demand they’re struggling to meet. Employees across…

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